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How do we help?

We offer easy appointment bookings, relaxed consultations, attentive care and unbiased advice to help you get the help you need.

Our modern clinic in Royal William Yard is fully furbished with the very latest audiological testing equipment. We offer extended hours appointments, home visits and superb customer service.

Proudly independent

Our privately owned Practice offers you the highest possible standards of hearing care in Plymouth, Devon & Cornwall. We are proud to be part of our local community.

We have no affiliations to any hearing aid manufacturer. Any recommendations are based on our decision to offer the best hearing solution that suits your hearing loss, lifestyle & budget.

Many high street companies have a corporate purchasing policy which restricts product/technology choice to you & some are owned by hearing aid manufacturers.

Trust your indepdendent audiologist and try our completely FREE no-obligation hearing aid trial.

Quality care

5* service in branch, at home & throughout Devon & Cornwall.


Fully qualified hearing care consultant.


Extensive industry experience and knowledge.

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Immediate care & advice for you and your family.

Our Team

Kevin & Betina we have more than 30 years combined experience in the hearing care sector.

Kevin Carlyon Fd. Sc. RHAD

Kevin Carlyon Fd. Sc. RHAD, is NHS trained and qualified at Aston University – School of Life Sciences. He has broad sector experience in audiology and has for over 20 years delivered new tools and technologies that have benefitted hearing impaired children and adults; tinnitus patients, private sector audiologists, teachers of the deaf and occupational health specialists in industry.

Kevin has run countless training sessions and presented to hospitals, private audiologists and industry conferences. He has acted as a consultant to a global software company; several companies in Europe and a family owned multi-store opticians and hearing care business in Surrey.

Kevin is responsible for all aspects of hearing and tinnitus care at Plymouth Hearing & Tinnitus Centre.

Betina Hoeybye-Carlyon BSc. (Hons)

Betina Hoeybye-Carlyon BSc. (Hons) is a qualified Occupational Therapist, graduating from Plymouth University. She has a special interest in stroke management, client rehabilitation and clinical research.

Betina has a solid understanding of hearing loss and its wider impact on family members; previously working in the marketing department of the Danish hearing aid company that developed the world’s first invisible digital hearing aid. Betina has qualifications in hotel management; running a 5 star deluxe hotel in Mayfair, London and delivering the required high standards of customer care.

Betina is responsible for clinical research, adult rehabilitation strategies and training

Professional Bodies

Kevin & Betina are both regulated by the HCPC and hold individual professional memberships and accreditations with one or more of the following organisations.